# The Metaverse: A Crucial Space for Diversity and Inclusion
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Chapter 1: Understanding the Metaverse
The term "metaverse" has captured the public's attention, especially since its rise in popularity in 2021. This concept offers thrilling possibilities for entertainment and serves as a seemingly idealistic realm where aspirations can be fulfilled. However, amid this excitement, there is an urgent need to address the issues of diversity and inclusion within the metaverse.
As we transition into Web 3.0, the next evolution of the internet, it is vital to recognize that the societal challenges we face—such as sexism, racism, and cyberbullying—have persisted on Web 2.0 platforms. Therefore, creating an inclusive metaverse is not merely an option; it is a necessity.
Section 1.1: Real Challenges in Virtual Spaces
In 2016, Jordan Belamire experienced virtual reality gaming for the first time. While initially amazed by its immersive qualities, she soon faced a distressing situation when a teammate used his avatar to inappropriately touch hers, despite her pleas for him to stop. This incident highlighted the vulnerability of female avatars in gaming environments, a concern that resurfaced in 2021 when reports of harassment emerged in Meta's Horizon Worlds.
The anonymity and transformative capabilities of the metaverse can lead to troubling behaviors, including virtual harassment, bullying, hate speech, and assault. Addressing these issues is paramount for fostering a safe environment.
Subsection 1.1.1: The Call for Equality and Inclusion
The terms "equality," "inclusion," and "diversity" are frequently invoked during discussions of injustice. They should not be mere buzzwords or marketing jargon; rather, they are essential for constructing a metaverse that everyone can enjoy. This can begin with something as straightforward as the representation of users through their avatars.
While advancements have been made with platforms like Meta avatars and Bitmojis offering diverse skin tones and body types, there remains a lack of options for non-binary representations and various hair textures. Fortunately, numerous organizations are working towards enhancing representation, allowing users to express their identities more fully in the metaverse.
For example, I recently encountered an online game that allowed me to create an avatar with clothing options reflecting my cultural background, such as sarees. As an Indian woman, this level of representation made me feel acknowledged.
As Leanne Elliott Young, CEO & Co-Founder of the Institute of Digital Fashion (IoDF), stated, “Users shouldn’t have to demand to be included; the industry should already be there for them, ready and waiting.” In collaboration with Daz 3D, IoDF launched the first non-binary digital avatar, developed by a predominantly queer team for a queer audience, emphasizing the need for diversity among creators.
Chapter 2: What Steps Are Being Taken?
The Growing Importance of Diversity as a Driver of Innovation in Technology by Flavia De Melo Negrāo discusses the essential role diversity plays in technological innovation.
Although companies like Meta have introduced features such as a "safe zone" for users to protect themselves from harassment, the responsibility for safety has largely fallen on users. A recent update introduced a "Personal Boundary" feature, yet the primary approach to governance in virtual reality remains reactive, typically responding to reported incidents.
In September 2021, Meta announced a $50 million investment aimed at ensuring responsible development of its products, focusing on key areas such as economic opportunity, privacy, safety, integrity, and equality.
Maxine Williams - DEI & Demystifying the Metaverse explores the critical need for diversity, equity, and inclusion within the metaverse.
While women are still underrepresented in the crypto and Web 3 sectors, emerging women-led NFT communities are gaining visibility and promoting representation and equality. With concerted efforts and increased community engagement, the metaverse has the potential to evolve into a safe and empowering space.
Ultimately, creating a positive virtual environment hinges on addressing real-world issues and fostering change from within our communities. By actively participating in this transformation, we can help build a better metaverse and a better world.
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